FAQ

Here are some of the most frequently asked questions. If you can't find what you're looking for, please contact us.

How do I customize my grillz?

Our grillz come with a silicone mold that allows you to create the dental impression yourself for a perfect fit. Follow the instructions provided with the kit to obtain an accurate impression.

How do I take care of my jewelry?

To maintain the shine of your jewelry, avoid contact with chemicals. Store your jewelry in a dry place and avoid shocks to prevent damage.

What is the return and exchange policy?

We offer a 14-day return and exchange policy from the date of receipt of the package. To be eligible, products must be returned in their original condition, with no signs of wear or damage. Contact our customer service for more information.

How long does it take to receive my order?

Delivery times vary depending on your location and the customization options you choose. Typically, you can expect to receive your order within 7-14 business days. Once your order has shipped, you will receive a confirmation email with tracking details.

An unanswered question?

Contact us at contact@frillzshop.com, we will answer all your questions within 24 hours maximum.